Orders cancelled.
If the item is undamaged, completely unopened and unused in the original wrapping exactly as received, then you may return the item as unwanted for up to 14 days from the date you receive it!
You will be responsible for postage costs and ensuring the item reaches us in the same condition received.
Please note that if the item returned does not satisfy these requirements, we will not accept it.
This policy only applies to consumers and not to customers purchasing items for resale.
We also reserve the right not to honour this policy if we feel it is being manipulated, sole interpretation of manipulation to rest with Board Game Den Ltd (Trading as My Board Game Library.) You agree that this is fair and reasonable when returning goods under this provision.
This policy does not affect your statutory rights.
This policy will NOT apply to trading card products including single cards and any other non-sealed products, the normal 14 days statutory returns period will apply here instead.
This is due to the volatility of trading card game product market prices.
Refunds will be processed as soon as possible and not later than 30 days after confirming receipt of the items.
Trading card game products include Pokémon, Magic the Gathering, Yu-Gi-Oh! sealed products and single cards. Other games such as Flesh and Blood, Digimon and Cardfight!! Vanguard are also included under this provision. Any game that has booster packs and single cards that fluctuate in price we are classing as a Trading card game product under this policy.
The enhanced policy will apply primarily to board games and miniature games that are eminently resell-able past their release dates.